Contact
Come in
3855 Jackson Avenue
Memphis TN 38128
Call Us
Office: 901.425.3469
for after hours showing
Call 901.484.7026
Leasing Office
Monday - Thursday: 9:00 am-5:30pm
Friday: 9:00am - 4:30pm
Write us
FAQ
Please feel free to call, or email with your questions.
We look forward to hearing form you.
1How quickly does maintenance respond to service requests?
We prioritize the comfort and satisfaction of our residents. Maintenance requests are typically addressed within 24 hours for non-emergencies. For urgent issues, such as plumbing leaks or safety concerns, our team is available 24/7 to ensure a prompt response.
2What credit score or financial criteria do I need to qualify for leasing an apartment?
We evaluate applications based on a combination of factors, including credit history, income, and rental history. While we prefer applicants with a credit score of at least 600, we understand that life happens. If your score is below this threshold, additional options, like a co-signer or a higher security deposit, may help you qualify.
3 How is the security of the property ensured?
Your safety is our priority. Our community features well-lit common areas, secure entry systems, and 24/7 surveillance cameras in key locations. Additionally, our on-site team regularly patrols the property to ensure it remains a safe and secure environment for all residents.
4What is included in my monthly rent?
Your rent includes access to your apartment, on-site amenities, and regular maintenance services. Utilities such as water, electricity, and internet are typically billed separately, but feel free to ask us for specifics about your preferred unit.
5What should I do if I have an issue with my lease or billing?
If you have any questions or concerns regarding your lease or billing, our friendly leasing office staff is here to help. You can reach us during office hours by phone, email, or by visiting the office directly. We’re committed to resolving issues promptly and keeping the leasing process stress-free.